Have You Received A Phishing E-Mail - Some Helpful Ideas And Steps To Be Secured

If you use e-mail at all you no doubt have received a phishing email or two or more. Most times you'll receive more. I know I receive many every week even with filters on my email accounts. So what do you do with them?

If you have received a phishing email, also called a spoofing email, by somebody trying to obtain your personal info illegally, follow these steps for ways to report the phishing email:

A. Don't respond to the email. Instead, forward it to the company associated. Such as, if you get a phishing email from somebody claiming to be from eBay, you must forward the email to eBay's security department. The e-mail address to use is spoof@ebay.com per the eBay site information listed at http://pages.ebay.com/help/account/questions/email-from-ebay.html

B. Don't click on any links in the email. If you want to visit the website where the e-mail supposedly originated, type that website's address directly into your browser. If you have a relationship with them and they do need some information from you, a request for that info should be accessible in your account.

C. Don't call any phone numbers listed in the e-mail. These might be just another effort to obtain your personal information. Look up the appropriate telephone numbers on the company's web site.

D. If at any time while you're viewing the email, a pop-up box appears asking you to enter personal info, ignore it.

E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the directions here: http://www.antiphishing.org/report_phishing.html.

F. Before entering personal information on any site, verify that it has a security certificate. Find a closed lock icon on your Web browser. This implies any information you enter will be encrypted before being sent.

Actually I've failed to make purchases I wanted on sites which don't have this security on their ordering pages. It is definitely something you should look for and can also be identified by the addition of an 's' to the starting of the url. Rather than http://www.somesite.com, it would be https://www.somesite.com.

G. Install phishing filters onto your computer and keep them updated frequently. The filters will prevent you from entering personal information if you visit a web site known for phishing and will warn you when you visit sites which look suspicious.

If you're already the victim of identity theft, the first thing you should do is to change all your online passwords and check the history of all your web accounts to see if there has been any fraudulent activity. After securing your passwords, you must contact the organizations and, if necessary, arrange for new accounts and credit cards.

Furthermore you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant site. However, be aware that the "FTC does not resolve individual customer complaints" but your complaint may result in prosecution of the individuals who sent out that phishing email.

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